Here we compiled a list of frequently asked questions for your convenience. If you don’t have answers to your question, you can contact us for additional information. Here at Optical Academy we offer high quality services and products. 

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Prescriptions

How do I read my prescription?

If you are prescribed glasses by an eye doctor it’s important to know how to read it. They written different ways but most are written in horizontal rows. The first row is the prescription of the right eye (OD) and the second row is the left eye (OS). Within these rows are three values: Sphere (SPH), Cylinder (CYL), and axis. The SPH corrects for near sight, and CYL / Axis indicate for astigmatism. You might have another field labeled as ADD which corrects for reading power used in progressive or bifocal lens.

Can I order my eyewear product with my prescription?

Yes you can! You are able to purchase any of our eyewear products with your prescriptions.

Simply go to the prescriptions section when ordering a product and you have multiple ways to send your prescription.

order eyewear with prescription

How do I order glasses with non-prescription?

Here at Shop Optical Academy we make the process of buying eyewear without prescriptions easy!

Under your eyewear order you are able to select LENS DESIGN which gives you the option to select non-prescription.

Non-Presciption

How do I order single vision reading glasses?

Here at Shop Optical Academy we make the process of buying eyewear easy!

Under your eyewear order you are able to select LENS DESIGN which gives you the option to select single vision reading glasses.

Single Vision Reading Glasses

How do I order thinner lens?

When ordering your eyewear you have the option to choose lens material, which is the lens thickness/thinness.

How Do I Order Thinner Lens?

How do I order single vision distance glasses?

Here at Shop Optical Academy we make the process of buying eyewear easy!

Under your eyewear order you are able to select LENS DESIGN which gives you the option to select single vision distance glasses.

Single Vision Distance Glasses

How do I send my prescription?

When ordering a product you have the option to send in your prescription or use the prescription from a previous eye exam with us!

order eyewear with prescription

Lenses

What lens designs do you provide?

We have a list of lens design when you are completing your purchase. From Single Vision Lenses Distance, Single Vision Lenses Reading, Bifocal Lenses, Progressive Lenses (No-Line Multifocal), Non-Prescription, and Frame only.

What are polycarbonate lens?

Polycarbonate lens are lenses that is more impact resistant than normal plastic lenses.

What lens options do you provide?

When ordering your eyewear here at Shop Optical Academy, you have the option to choose lens design and material. Along with your eye prescription.

Single Vision Reading Glasses

How Do I Order Thinner Lens?

What lens tint is right for me?

Do you want your lenses to be dark? We have the option to have a solid tint when purchasing your eyeglasses into sunglasses.

Or do you want a bit of style with your glasses? Get a gradient tint to have it dark at the top and lighter towards the bottom.

Frames

What's the best frame for me?

We offer over 500+ eyewear to choose from, choose the style you enjoy most for an affordable price!

What frame style is best for my face shape?

Here we provide an image you can follow depending on your face shape to help you out.

What frame style is best for my face shape?

What color options do you provide for frames?

Depending on the eyewear product you are purchasing, you are able to select the color of your choosing.

eyeglasses color option

Am I able to just purchase the frame?

Yes you can! Under lens design you have the option to select frame only.

Frame Only

Sunglasses

Can I order Sunglasses with prescription?

Yes you can! When purchasing your Sunglasses you have the option to use your prescription.

order eyewear with prescription

Can I order Sunglasses with a thinner lens?

When purchasing your Sunglasses you have the option to change lens material for thicker/thinner lens.

How Do I Order Thinner Lens?

What frames can be ordered as sunglasses?

You are able to order any of our frames as sunglasses!  When purchasing our eyewear there’s a section that gives you that option

Lens tint

Blue Light Kit

What does the CompuSpecs kit provide?

You are able to get best of both worlds when purchasing the CompuSpecs kit. It provides a Pair of CompuSpecs Blue light blocking lenses and Vizion Edge Supplement.

What is Blue Light?

Blue Light is one of several colors in the visible light spectrum. Things like your smartphone, tv, tablet, computer emit blue light which can cause harmful affects in your eyes. 

What frames can I add a blue light blocker lens to?

You are able to add blue light blocking to any of our lens you are purchasing! Simply go to the lens option section when ordering your pair to add blue light blocking.

add blue light blocking to eyeglasses

What type of lenses / eyewear do you offer to combat the negative effects of Blue Light?

We offer the option to add blue light blocking to any of the eyewear you are purchasing, and have CompuSpecs eyewear to specifically provide blue light blocking.

Payments

What currency are your prices listed as?

Our prices are listed in U.S. dollars.

What forms of payment do you accept?

VISA, MasterCard, PayPal Express, PayPal, Discover, American Express, Amazon Pay, Apple Pay, Google Pay, Gift Cards, and Store Credit.

When do you charge my credit card?

As soon as you place the order.

Ordering

What do I need to place my order?

Your prescription, your PD, and the frames you want when purchasing from the website.

Can I order using my prescription from an Optical Academy visit?

Yes you can! When getting an eye exam from Optical Academy you are able to use that prescription when ordering your eyewear.

Optical Academy Prescription

Am I able to track my order?

Yes you can! After placing your order you are able to track your order from your account, or by referring to this link https://shop.optical-academy.com/track-order/

Shipping

Where do you ship to?

Shop Optical Academy ships products all around the globe!

How long does it take for my product to ship?

All orders are processed and shipped with-in 1-3 weeks of order date.

Where are you located and where are the products shipped from?

We are located in the U.S in Clifton, NJ. This is where our office is located where we produce your products without a middleman. By cutting out the middleman, we can produce your glasses and ship them to you in the shortest time span possible.

Returns

Am I able to return ordered products?

Yes, if you wish to return a product your purchased or for more information contact us here.

I ordered the wrong prescription or eyewear

Contact us here to get in-store credit or exchange it for another!

Gift Cards

Do you sell gift cards?

Yes you are able to purchase our Gift Cards here.

Do you send physical gift cards?

We offer both digital and physical gift cards. Our Digital gift cards can be purchased online while our physical can be purchased at our in-office location at Clifton, NJ.

How do I use my gift card?

You are able to use your gift card online when purchasing products on our website or when attending an Optical Academy Onsite Event.

Where are these gift cards redeemable?

You are able to use these gift cards when purchasing our products online, when you are in-office or at an onsite eyecare event!

How To Order

Order Guide